Booking.com Expands Access to Booking Assistant Chatbot

The pilot version of Booking.com’s new service and support Booking Assistant Chatbot is now widely available to English-language bookings, handling 30% of those customer enquiries automatically in less than 5 minutes. As the latest evolution of Booking.com’s messaging platform, the Booking Assistant merges proprietary Artificial Intelligence technology with Booking.com’s already-robust customer service support. Available to … Booking.com Expands Access to Booking Assistant Chatbot weiterlesen